Summary
1. How can I manage my web reputation in rankingCoach?
Your online reputation can make or break your business - often deciding whether a customer chooses you over a competitor. Positive reviews don't just build trust, they have a direct impact on your Google rankings and attract more customers.
With rankingCoach, managing your reputation has never been easier. Simply connect your Google Business Profile and Facebook account, and rankingCoach will collect reviews from both platforms so you can manage everything from one convenient dashboard. To learn more about how to effectively manage your web reputation, check out this article.
But that's not all - features like the Reputation Widget and Review Booster can help you collect and display even more positive reviews, turning your hard work into trust-building customer evidence. Read on to find out how they work!
2. What is the Reputation Widget and how does it work?
The Reputation Widget allows you to display customer feedback directly on your website, making it easy to build credibility and stand out online. This customizable feature allows you to highlight your best reviews and show potential customers why they should trust your business.
You'll find this feature in the "Web Reputation" section of your dashboard. To use it, make sure your Google Business Profile or Facebook account is connected, and you have at least 10 positive reviews. If you’re not there yet, the widget will show as pending.
Once enabled, the widget gives you plenty of options to filter reviews by source, rating, or language, so you can display the most relevant feedback. There are three widget sizes to choose from, and you can customize the look to match your site's branding by adjusting the button corner design, text, and widget colors. Plus, the widget preview updates live as you make changes, so you can see exactly how it'll look on your site. Just a heads up: if you're using rankingCoach FREE, the widget will include the "powered by rankingCoach" add-on, but this will disappear when you upgrade to rankingCoach 360.
Embedding the widget is easy and requires no additional infrastructure or special permissions. Simply copy and paste the widget code into the desired area of your website. Once it's live on your site, your top reviews will be front and center, helping to build trust with visitors and increase your online visibility.
3. What is the Review Booster and how does it work?
The Review Booster is designed to help you collect further customer feedback with minimal effort. Whether you prefer digital invitations or physical materials, this tool makes it easy. You'll also find it in the Web Reputation section of your dashboard, exclusively for rankingCoach 360 users.
Customer List
With the Customer List feature, you can send personalized email invitations to your customers asking them to leave a review. You can even choose from different templates for your message to ensure it matches your brand voice. Every email you send is automatically saved in your customer list, where you can track the status of each request (sent, queued, or not sent).
Managing your contacts is super easy with this feature. You can import your customers in bulk with a simple CSV upload to save time and keep everything organized. This makes the review request process seamless and ensures that no customer is left out.
Print Materials
If you prefer offline options, the Review Booster has you covered with two types of print materials:
QR Code: A simple, scannable QR code that can be downloaded as a PDF or PNG.
Circular Sticker: A 10x10cm sticker with your QR code, perfect for displaying in your store, on your counter, or on promotional materials that can be downloaded.
Simply print them out and place them where customers can easily see them. The QR code does the rest, guiding them to leave a review quickly and conveniently.
Managing your web reputation is essential to building trust and improving your Google rankings. By using the Reputation Widget to display positive reviews and the Review Booster to collect more feedback, you can take control of your online presence and increase your credibility.
If you have any questions, feel free to contact our support team - we are here to help!
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